Refund Policy

 

At Glam Sparkle Boutique, we want you to be happy with your purchase. Because our jewelry and apparel have different return requirements,

please review the policy below before placing your order.

JEWELRY

All jewelry sales are final.

If your jewelry arrives broken, damaged, defective, or incorrect, please contact Glam Sparkle Boutique within 3 days of delivery.

Please include your order number and clear photos showing the issue.

Once we review the information, we will contact you regarding the available resolution.

Damage caused after delivery through normal wear, misuse, accidental damage, or improper care is not eligible for a refund or replacement.

CLOTHING & APPAREL

Our clothing and apparel are made especially for each order, so we do not accept returns or exchanges for:

  • Ordering the wrong size
  • Choosing the wrong color
  • Change of mind
  • Personal preference

Please review the product description and size chart carefully before ordering.

If your clothing arrives damaged, defective, misprinted, or incorrect, please contact Glam Sparkle Boutique within 30 days of delivery.

Please provide your order number and clear photos showing the item and the issue.

Eligible claims will be reviewed, and depending on the circumstances, a replacement or refund may be provided.

CANCELLATIONS & ORDER CHANGES

Please review your order carefully before submitting it.

Once an order has entered processing, we may not be able to cancel it or make changes to the size, color, design, quantity, or shipping information.

Contact us as soon as possible if you notice an error with your order.

SHIPPING ISSUES

Please make sure your shipping address is complete and correct before placing your order.

Glam Sparkle Boutique is not responsible for delivery issues caused by an incorrect or incomplete address entered by the customer.

If tracking shows your package as delivered but you cannot locate it, please check around your property and with household members or neighbors and contact the shipping carrier for additional delivery information.

HOW TO REPORT A PROBLEM

If there is a problem with your order, please contact:

Contact us - Fill A Form

Please include:

Your order number, name, description of the problem, and clear photos of the item when applicable.

We will review your request and contact you regarding the next steps.

Thank you for shopping with Glam Sparkle Boutique! 💕✨